05 Nov 2013 Posted by slazardi No CommentsA strong subscriber base of engaged readers is key to email marketing success. Start building your empire today by adding contacts to your address book. Emailbrain’s contact management system is flexible and can retrieve your address data from several sources.Here’s a quick explanation of the various ways you can upload contacts to your EB account address book:
Lists & Contacts > Manage your contacts
Click the “+” symbol the left-hand list column, and give your new list a name. Then click the “+” symbol again in the right-hand addressee column to manually add profile information to your dataset.
Lists & Contacts > Import your contacts
- Add by copy and paste or typing
- Import from file using xls or csv
- Import from online email accounts such as Gmail, Yahoo, etc.
Lists & Contacts > List Clean Up
Tip: use our List Clean Up tool to remove faulty and duplicate email addresses from your lists. And follow other list building best practices to amass a healthy subscriber base, such as opt in subscription forms and using report metrics to deliver the right content to your subscribers at the right time.
For step by step tips on how to upload and edit contacts check out our help center files and videos in your Emailbrain account.
10 May 2012 Posted by slazardi No Comments
The main work is in pruning your list regularly to remove known bad email addresses, or addresses that are bouncing. If someone unsubscribes, make sure they’re removed immediately. Asking people to add your email address to their contact lists can help their servers recognize your email as legitimate, making it far more likely that it will be allowed through.
Eliminate duplicate email addresses. If your email marketing service provider (ESP) does not do this automatically, do it yourself manually. Remove fake accounts, or addresses that were entered as a prank or are plain nonsense. Look for addresses like abcd@, qwerty@, test@, and any other common bogus user names. These are all entries that you absolutely want to get rid of as they are wasting your time/ money and dragging down your email sender reputation.
Frequently monitor your list for “no opens” and “no clicks’ to determine who is no longer engaged and remove them from your primary mailing list. If you are reluctant to let go of these contacts, consider moving them to a separate list for re-engagement campaigns.
29 Mar 2011 Posted by slazardi No Comments
We now offer the feature to import your contacts from your online email account such as Gmail, Yahoo, AOL, Lycos and many more.
To import these contacts remain in your account (advanced modee) and do the following:
1. Mailing lists
2. Add / import
3. Then select “Import from an email account”
4. Select the mailing list where you want to add the emails.
5. Enter your email and password
6. Click to import
The emails should already be in the preview completely imported and you should get a notice confirming the import.
That is how easy it is!
But aren’t the emails that I am importing opt-in?
As you know, in email marketing, all your contacts should be opt-in, so make sure that the emails you are importing, the owners have authorized you to send them information. Even if they are your close friends, relatives or colleagues always make sure that if you want to receive your newsletters they give you permission.
I recommend that you send a small email from your personal email, notifying them that you would like to send them your newsletter, and that if they agree please respond with a simple yes. How easy it is!
11 Feb 2011 Posted by slazardi No Comments
How many times have you been contacted by one of your customers telling you that they unsubscribed to one of your list by mistake? I’m sure at least once if not more. Well this is no reason to panic since your Emailbrain account allows you to add them back to your list.
What do we need from you?
1. First, you must contact our customer support.
2. We need an email from your customer requesting to be added again to your list. The email most come from the email address that will be added to your mailing list.
2. With this information your customer will be deleted from the block list. Automatically the category of the email will be changed from (U) Unsubscribed to (OK) Okay.
What you need to do after you have contacted customer support?
1. Access your account and make sure you are in Advance Mode
2. Go to Mailing List
3. Click on Email addresses and select Blocklist.
4. Enter the email on the Search Blosklist option, to make sure is not longer there.
Don’t forget that here at Emailbrain we are always here to help you out in all your email marketing needs!